SERVICE SUPPORT
Our commitment to our clients goes beyond our core services. We offer additional support solutions designed to meet evolving client needs and complement our primary offerings, ensuring seamless operations and long-term reliability.
Technical Support
Our technical support service is designed to empower our partners by providing skilled assistance that enables them to serve more clients efficiently. All technical personnel undergo extensive training as required by each partner before performing any service, ensuring alignment with both our internal standards and our partner’s protocol.
We deliver the same level of high-quality technical support that we provide to our own clients, maintaining strict adherence to service guidelines. With proven expertise and experience, our team has earned the trust of leading industry partners such as Roche Philippines and Teleflex Philippines.
Operations Team Support
Our operations support service ensures the smooth and efficient execution of day-to-day technical service activities. This includes coordinating service schedules, managing resources, and supporting the delivery consistent, high quality service to clients and partners. The goal is to minimize downtime and streamline operations in clinical and hospital settings.
Medical Equipment Training
This training program is designed for biomedical professionals seeking to enhance their skills in the calibration of medical equipment. The course provides in-depth knowledge and hands-on experience, emphasizing the importance of accurate calibration in ensuring device reliability and patient safety. It supports the development of in-house technical teams and promotes compliance with industry standards.